FAQ

Are your gemstones natural?

Yes. Every stone we sell is 100% natural. Where a stone has been treated (for example, heated to enhance colour or clarity), this is always stated clearly on the product page. Many of our pieces are untreated, and we make a point of highlighting this when it's the case.

What does the certification mean?

Each stone is sold with an independent lab certificate confirming its identity, origin (where determinable), and any treatments. We work with several respected labs, including LGL, TGL, NSS, AGL, ZGL, and CSL. The certificate is included with your purchase.

Can I request a specific stone, colour, or carat weight?

Absolutely. If you don't see exactly what you're looking for, get in touch via our Contact page. Many of our best pieces started as a customer request.

Do you offer loose stones or set jewellery?

Both. Our collection includes loose certified gemstones for collectors and jewellers, as well as finished pieces such as pendants set in 925 silver.

How do I know the colour will match what I see online?

We photograph every stone under consistent, true-to-life lighting to represent its actual colour as closely as possible. If you'd like additional photos or a video before purchasing, just ask.

What if I'm not sure which stone is right for me?

Reach out through our Contact page. We're happy to talk through carat weight, cut, treatment, and certification so you can buy with confidence.